MAKING THINGS BETTER FOR PEOPLE
Crafted Experiences
EXPLORE CASE STUDIES
OCEAN SOUND PARTNERS
Designing Alignment for Engineering Career Growth
THE CHALLENGE
A leadership team sought to define a scalable career model for engineers, a highly competitive talent segment, while aligning diverse executive perspectives and balancing employee and business needs.
THE SOLUTION
Designed and facilitated an immersive executive workshop experience to drive alignment and co-creation. Insights from stakeholder input sessions informed a structured agenda and interactive activities that surfaced key needs, identified gaps, and translated them into clear design principles. The group refined a proposed career model blueprint, grounded in a balance of employee desirability, organizational feasibility, and business viability.
THE IMPACT
Aligned stakeholders around a shared career model direction and built ownership through co-creation. Established design principles to guide future decisions and created momentum toward implementation with clear next steps.
QUANTORI LLC
Building Alignment for Growth
THE CHALLENGE
Quantori was entering a new growth phase (“Quantori 2.0”) with senior leadership team that had not yet aligned on a shared North Star, strategic priorities, or clear accountability—creating risk at a critical inflection point.
THE SOLUTION
Studio L facilitated a 1.5-day leadership workshop, preceded by up to 8 stakeholder interviews. The session focused on defining a North Star, establishing 4–6 measurable goals, identifying 3–5 strategic priorities, and clarifying ownership across the leadership team through a highly structured, collaborative process, leveraging human-centered e
THE IMPACT
The leadership team aligned on a shared North Star, clear priorities, and measurable goals, with defined accountability across members—establishing a unified foundation for executing Quantori 2.0 and accelerating focused growth.
THE COCA COLA COMPANY
Reimagining Belonging Beyond the Organization
THE CHALLENGE
Amid shifting workforce dynamics, this globally recognized beverage brand set out to reimagine its corporate alumni experience to better engage a broader, more diverse community and deliver more meaningful value beyond tenure.
THE SOLUTION
Through qualitative research, six personas and core alumni need states were identified, spanning identity, connection, and continued growth. These insights informed a vision story, experience strategy, and implementation roadmap, along with a future-state operating model and a suite of concept services designed to support ongoing engagement.
THE IMPACT
The work secured C-suite alignment and significant investment to develop a minimum viable experience (MVE) and platform to test desirability, feasibility, and long-term viability, repositioning the alumni network as a strategic, experience-led asset.
JOHNSON + JOHNSON
Designing a Scalable New Joiner Experience
THE CHALLENGE
Amid the rapid stand-up of a global shared services organization, 5,000 new team members needed to be onboarded in a short timeframe. The existing onboarding experience was fragmented and failed to create early connection or reinforce the decision to join.
THE SOLUTION
Within four weeks, existing research was leveraged to identify gaps in the onboarding experience and uncover opportunities for transformation. An out-of-the-box onboarding prototype was designed, tested, refined, and delivered to new joiners ahead of day one, creating an immediate sense of connection and clarity.
THE IMPACT
The experience drove a 25% increase in engagement, a 60% increase in retention, and an 18% increase in productivity among new joiners. With an investment of $200,000, the initiative generated a return greater than 30x, driven by improved retention, faster time to productivity, and increased overall engagement.
LITHIUM AMERICAS
Designing For Clarity and Engagement
THE CHALLENGE
Lithium Americas needed to run a complex 5-day hybrid workshop to assess SAP module customizations across multiple workstreams, with risk of fragmented input and uneven participation across in-person and remote stakeholders.
THE SOLUTION
Studio L designed and facilitated the workshop end-to-end, including prep calls, Mural workspace design, and structured facilitation using human-centered design methods. The approach ensured inclusive participation and real-time capture of decisions across all agenda blocks, supported by a consolidated Mural output.
THE IMPACT
The engagement enabled clear, aligned decisions across SAP workstreams, improved participation in a hybrid setting, and delivered a structured, centralized record of outcomes and next steps.
NO LONGER BOUND
Designing a Three-Year Strategic Vision
THE CHALLENGE
As part of a critical growth phase, No Longer Bound sought to define a clear and actionable 3-year strategic plan. The organization needed to align leadership and translate current-state insights into future direction.
THE SOLUTION
Designed and facilitated a series of collaborative workshops to guide leadership through goal setting, insight generation, and strategy development. Workshops combined reflection, ideation, and concept development, using visual storytelling to bring strategies and action plans to life.
THE IMPACT
Aligned leadership around a clear set of 3-year program goals and actionable strategies across all focus areas and equipped the organization with a shared direction and the clarity needed to move confidently into execution.
RED HAT
Evolving the Talent Experience
THE CHALLENGE
With a strong external brand and vibrant culture, this global organization sought to attract a broader mix of talent with evolving expectations of work. The opportunity was to evolve the employer brand by rethinking both physical and digital touchpoints across the employee experience.
THE SOLUTION
A global qualitative study uncovered unmet needs across distinct personas, revealing opportunities to better support how employees connect, grow, and navigate the organization. These insights informed a strategic framework including an experience vision, design principles, and an innovation roadmap. Concepts were developed and visualized in collaboration with cross-functional partners across Brand & Marketing, People, IT, and Facilities.
THE IMPACT
Aligned C-level leaders around a shared experience vision and innovation agenda, while equipping the organization with a set of design principles to drive greater consistency across the end-to-end employee experience.
NO LONGER BOUND
Enhancing the Donor Experience
THE CHALLENGE
No Longer Bound sought to deepen its understanding of donor motivations and experiences to move beyond transactional giving and build stronger, longer-term relationships with key donor segments.
THE SOLUTION
Conducted 15 donor interviews, synthesized insights, and developed three core donor personas. A donor journey map was created to identify friction points and opportunities, followed by a co-creation workshop with the Development and Marketing team to prioritize ideas and develop early-stage prototypes and testing plans.
THE IMPACT
Delivered an insight-driven view of the donor experience, along with defined personas, mapped journey insights, and prioritized opportunities. No Longer Bound is now equipped with testable concepts and a shared framework to guide more intentional, relationship-centered donor engagement.